Product support Truebuds

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Product FAQs

Can I charge my earbuds with a mobile charger ?

Yes, you can use any 5 or 10 watt adapter to charge your product.

How can I check if my product has been fully charged ? How long does it takes to fully charge the charging case ?

Place the earbuds into the charging case, the 4 battery lights present on the charging case will starting blinking, once the product will be fully charged the 4 battery lights will glow constantly. The earbuds takes up to 1.5 hours to completely charge.

How can I activate Google Voice Assistant/Siri ?

Triple tap on any earbud to activate the Google voice assistant/Siri.

How can I Play/Pause or switch to Previous/next track?

Double tap any earbud to Play/Pause track, Long press for 2 seconds left/right earbud to switch between Previous/Next track.

Can I answer/reject the calls via these earbuds?

Double tap on any earbud to answer the call, press for 1 second to reject the call.

Which Bluetooth version do these earbuds support?

These earbuds features the latest Bluetooth 5.1 version

Is it Waterproof ?

Yes, it is IPX7 waterproof

Are these earbuds compatible with IOS, Android, Macbook, Windows ?

Yes, the product is compatible with all the devices.

What steps should I perform if one of the earbud is not connecting with other one?

Place the earbuds inside the charging case, then take them out after few minutes, try Unpairing/Repairing them with your Bluetooth device.

How do I reset my Boult Truebuds?

Long press both the earbuds for 10 seconds to factory reset.