Product-Related

Yes, the product is compatible with all smartphones (Apple, One Plus, Samsung, Xiaomi, Oppo, Vivo, Lenovo), all operating systems (iOS, Android, Windows), all laptops, tablets, and BlueTooth enabled devices. 

Each earphone has a unique playback time and standby time. For Wireless Neckbands, the average playback time is 15* hours (approximately) and 45* hours standby time. 

For True Wireless Series, the average playback time with the charging case is 15-21* hours (approximately) and 45-60* hours standby time.  

For Over-Ear Headphones, the average playback time is 10* hours (approximately) with 30* hours standby time. 

*Subject to usage

Yes, all Boult Audio earphones deliver extra bass. The earphones have a programmed Signature Sound that provides an extra-punch of low-frequencies without distorting the acoustics. 

That said, every earphone has its unique Signature Sound that, is crafted thinking about the consumer needs and the shape and type of the earphone.

All Boult Audio products have been sound-engineered by industry leaders who understand the nuances of acoustics as professionals and consumers. We have designed an outstanding sound system that has been tested over many ears to ensure an impeccable audio quality that elevates your listening experience.

The average connectivity range is 10 meters.

Yes, all our earphones are sweatproof and dustproof. 

Here is a quick guide to IPXX rating for earphones: 

IPX4: Water that splashes against all sides of the enclosure does not affect the headphones. Suitable for working out and are sweatproof.

IPX5: Headphones with this rating can handle light water sprays from all angles. Therefore, headphones with this rating are ideal when there is heavy rain.

IPX6: This rating indicates that headphones can handle strong water jets without the audio drivers breaking down. They are ideal for enjoying music in the shower without worrying that the spray will damage the headphones.

IPX7: This rating indicates that the headphones are safe against 1 meter of water for up to 30 minutes. Nano-coated components are reliable for protecting the earphone.

Yes, Bluetooth 5.0 allows you to play audio on two connected devices at the same time. 

At the moment, the vibration alert feature is available only on the Boult Audio Curve Pro.

Yes, you can use a 5V charger to charge your earphone, with the designated cable. You can also use a power bank, laptop, car chargers, and wall chargers, to charge your device, as all Boult Audio earphones are safe from overvoltage protection, making them safe from voltage fluctuations. 

However, please check the product page for exact specifications as different earphones may have unique battery capacities.

Yes, our earphones come with low-latency feature and are suitable for online gaming and media consumption. Low-latency refers to a minimal delay in the processing of data over a network connection, which means minimal audio delays while playing video games. With low latency and extra bass, they deliver a seamless gaming experience.

The In-Ear Wireless Neckband series is ideal for running, work-outs, or for everyday use. This category features a horseshoe-shaped collar that curve on the back, and houses a battery and Bluetooth transmitter.

The True Wireless Series comprises of Bluetooth earphones that have no cords between the earbud and the audio source/device. Since they don't have any wire, the mic, controls, and the battery, are inbuilt into the body of the bud. The True Wireless Series allows complete freedom of moment along with easy-charging, using the case, making them ideal for all kinds of user needs.

Fitness earphones

Meant for use while engaging in sports or other physical activities, these earphones are lightweight, comfortable with a snug fit design, and do not interfere in physical activities.

Models: Probuds, Musebuds, Tru5ive Pro, Buster

Gaming earphones

These earphones have low-latency and are suitable for video gaming. Low-latency refers to a minimal delay in the processing of data over a network connection, which ensures minimal delay, in audio, while playing video games.

Models: TrueBuds, Powerbuds, Ranger, Thunder,Tru5ive Pro

Music experience

All Boult Audio products have been sound-engineered by industry experts who understand the nuances of acoustics as professionals and consumers. All Boult Audio earphones have a programmed signature sound that provides an extra-punch of low-frequencies without distorting the acoustics.

Models: Livebuds, Truebuds, Zigbuds, Fluid X, Flex, Curve Pro

Travel earphones

Travel earphones are meant for people who travel frequently and need earphones that are easy to carry, have long battery life, and that provide all-day comfort.

Models: LiveBuds, Trubuds, Tru5ive Pro, Fluid X, Curve Pro

Free Movement earphones

True Wireless Earphones have zero cords, offering users complete freedom of movement. They are ideal for a wide range of users including commuters, professionals, and athletes.

Models: Freepods, Livebuds, Truebuds, Propods

Customer Service

Email your query to complaints@boultaudio.com for all the warranty and service-related issues, or call customer service at +91-9555602502 to help you.

To register for warranty, give us a missed call at +91-8595546203 or Register Here

To claim the warranty, contact our customer service team:

Email: complaints@boultaudio.com

Phone: +91-9555602502

For orders placed through Amazon/Flipkart/Any other e-commerce website: Kindly log into your account and retrieve the invoice of the specific order from the desktop version of the e-commerce website. Please keep your invoice copy for future reference.